Shilpi is NA Strategic Accounts (Workplace) at Facebook. Previously she was at CRM building and leading a team of Customer Success executives who are aligned to Sugar’s largest and most important customers. Shilpi spent over a decade at Gartner in sales, account management, and leadership roles, working with both technology buyers and technology providers – customers ranging from start-ups to Fortune 50 companies. Prior to Gartner, Shilpi spent several years at Motorola in systems engineering and technical account management functions. Shilpi has a Bachelors in Electrical Engineering and Computer Science from USC (Los Angeles), and an MBA from UCLA. In the workplace, Shilpi has always been passionate about supporting and advancing women in technology and leadership. At home, Shilpi and her husband are having fun with their two daughters on STEM projects and related tech activities.