Wako (rhymes with “taco”) leads the User Experience Research (UXR) team at Clover. She started her career in advertising and product management for consumer packaged goods and consumer technology in Asia (Japan and China region) and the U.S., and has continued to focus on helping build products and services that people love for consumer electronics, financial services, energy efficiency, and alternative healthcare. Her mantra at Clover is to “Channel the Merchant.”  Wako has degrees in Anthropology from Harvard University (BA) and Stanford University (MA).