Nhung is the Director of Data Science for the QuickBooks Ecosystem and Customer Success data science teams at Intuit. She leads the strategy and execution of applied machine learning programs that span the range of marketing, product, forecasting and other strategic capabilities. Her applied machine learning teams build new-to-the-world products and services backed by artificial intelligence to serve Intuit’s customers across the entire customer lifecycle. She is a champion of AB testing and has contributed to the open-source Wasabi AB testing package as a backend developer. Nhung has a Ph.D. in Astrophysics from Yale University and a B.A. in Astrophysics from University of California, Berkeley.