Jo is General Manager of Finance and Tech at Oath, Previously, she was the Vice President of Consumer Financial Services at PayPal. She led efforts to democratize financial services and make the management and movement of money more effective and affordable for billions of financially underserved people around the world. She speaks broadly about the role technology can play to lower the costs and barriers to access financial services, and the importance of building a customer-centric team with a culture centered around a shared mission in order to drive change. Previously, Jo was the Senior Vice-President of Product Development and Operations at American Express, where she was charged with developing and managing Product, User-Experience and Operational Excellence for a group focused on developing next-generation banking solutions.