Solmaira Flores-Valadez (She/Her/Hers) is a Technical Account Manager at New Relic based out of Atlanta. As a TAM, she is dedicated to serving as a technical advisor for enterprise customers in the LATAM region. She partners with her customers to enable them on how they can take full advantage of full stack observability by acting as a technical liaison between our customers, service engineering teams and support, while continuing to provide expert services guidance, enablement, technical assistance, and support. She also currently serves as co-chair for the Relics of Color ERG. The Relics of Color seek to build a caring, engaged, and active community for People of Color at New Relic. This community: builds and grows bonds among communities of color, attracts, nurtures, and retains diverse talent, and contributes back to New Relic and the greater community through racially aware community service and programming.