Rama is a Distinguished Engineer, and Master Inventor at IBM. She is presently leading the mission of People Insights at IBM and is researching and developing technologies to infer people’s personalities, emotions, tone, attitudes and intentions etc. from social media data using linguistic and machine learning techniques. In her career, Rama has worked on agent-based decision support systems, electronic marketplaces, and business process integration technologies including semantic Web services. Rama has co-authored 4 book chapters, and over 40 technical papers. Rama has over dozen issued patents and 20+ others pending. She is the recipient of 3 best paper awards in the areas of AI and Operations Research. Rama also received multiple awards and honors at IBM in her professional career. Rama holds a Masters degree in Computer Science and has received a gold medal from New York University for her MBA.