Nora Shannon Johnson (She/Her/Hers) is a Solutions Engineer at New Relic, where she advises enterprise clients on their observability engineering practices to answer the what, how, and why of system performance. Her research focuses on the application of blockchain technology in finance, health, and public governance in Latin America. Previously, she has worked in FinTech, industrial artificial intelligence, and EdTech. She received both her bachelor’s and master’s degrees from Columbia University in the City of New York. She speaks Portuguese, Spanish, and French and resides in Miami Beach, Florida.