SPEAKER

Lauren Lee

Lauren is a Director of Product Management at Care.com, where she leads Mobile and Trust & Safety products. With nearly a decade of experience working in marketplace businesses, Lauren loves getting the flywheel spinning and using her skills at Care.com to empower women. Prior to joining Care.com, she held various product management positions at StubHub and strategy positions at StubHub, Microsoft, and Triage Consulting Group. Lauren received a B.S. in Management Science & Engineering from Stanford University and an MBA with Honors from the Kellogg School of Management.

VIDEOS

VIDEO

"Building Trust in Online Marketplaces" by Lauren Lee, Product Management Leader @ Care.com

If you want your users to convert faster and stay longer, then you need to invest in trust building mechanisms. It’s a critical ingredient for all businesses because it gives users the confidence to buy your product – and it’s especially critical for marketplace businesses when you don’t know the person on the other side of the transaction. In this talk, we’ll walk through some of the common mechanisms that marketplaces use to build trust.
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VIDEO

Girl Geek X Care.com Dinner & Talks

Hear from Care.com's Sheila Lirio Marcelo (Founder, Chairwoman & CEO), Dominique Baillet (Senior Director, Growth and Product), Abbey Stauffer (Director of Product Management), Lauren Lee (Care.com Director of Product Management), Rita Chow (Principal iOS Engineer) and emcee Connie Fong (VP of Customer Engagement Marketing) at the Kanbar Forum at The Exploratorium in San Francisco.
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