Jennifer is VP of Customer Success at Optimizely. Her team is committed to making their customers’ experimentation programs wildly successful by driving product adoption, delivering thought leadership and advocating on behalf of customers inside Optimizely. Prior to Optimizely, Jennifer led the Adobe Customer Success Team in Asia-Pacific. She has worked in investment banking, marketing, finance and SAAS, and served as an United States Peace Corps volunteer. She earned her bachelor’s degree from Washington University, St. Louis.