Alethea (They/Them) is a mediocre, but enthusiastic singer. Their favorite color is smiley face yellow, but you’d never know it, considering how much black they wear. They once wrote a service which managed 400,000 bare-metal Linux servers, doing the equivalent work of 600 full time engineers. They lived in a flat in Scotland with a beautiful view of a volcano. They have degrees in math and philosophy. They’re also trans and non-binary, and they have sick racing stripes shaved in the side of their hair.
VIDEOS
VIDEO
Girl Geek X Zendesk Lightning Talks
More than 100 Girl Geeks gathered at Zendesk HQ in San Francisco to hear Engineering and Product leaders share how they build technology that champions the customer service experience.
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VIDEO
“Computer, Heal Thyself: Automating Oncall, So You Can Sleep Through It” by Alethea Power, Zendesk
In a DevOps world, engineers are oncall for their services, and they get paged in the night to remediate outages. Some of these remediations can be automated by cloud providers and container orchestration systems, but some can’t. At Zendesk, we’re building a generic auto-remediation service to handle alerts, so our engineers can sleep through the night and focus on engineering during the day.
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