Kate Kordnejad (She/Her/Hers) is a Lead Principal Technical Account Manager at New Relic, Expert Services business unit. She comes with a background in helping customers thrive in their business with the latest and greatest software monitoring tools. In her current role, she partners with customers to help with their full stack observability requirements. She provides guided enablement to customers utilizing our open, connected and programmable observability platform to create more perfect software. Area of expertise: Build deep relationships with senior technical individuals and enable them with full stack Observability. Act as a technical liaison between customers, service engineering teams and support.